RightFax vs iFax API

What sets iFax’s API apart from OpenText’s RightFax is that the former offers a standalone and programmer-friendly fax integration solution. OpenText RightFax APIs are part of a more extensive communication suite with features extending beyond online faxing.

rightfax vs ifax api

iFax has the leading FAX API
alternative to RightFax

Simplified authentication

iFax stands out with its straightforward API key authentication, eliminating the need for complex configurations. Our hassle-free authentication method ensures seamless integration and quicker setup for developers, saving valuable time and resources.

Affordable
pricing

With iFax priced at just $25 per month and offering free access to its comprehensive API, businesses can enjoy cost-effective faxing solutions without the additional subscription charges. You can also request a test API key for free.

Comprehensive support

iFax prioritizes developer experience by providing detailed API documentation, empowering developers to integrate faxing capabilities into their applications. Moreover, our 24/7 live chat and phone support ensures prompt assistance whenever needed.

RIGHTFAX AND IFAX FAX API COMPARISON

 Price for API accessHIPAA ComplianceAPI ProtocolAuthenticationDeveloper Support
RightFaxCustom pricingYesRESTfulAPI keysAvailable
iFax$25 per monthYesRESTful, SOAPOAuth2.0, HTTP BasicAvailable

API Features & Capabilities

RightFax vs. iFax: Fax API Comparison

API Provisions

OpenText RightFax offers a suite of communication APIs, while iFax has a dedicated fax API. OpenText Notifications is a messaging API for fax, SMS, voice, and email. It has two variations: Notifications for Cloud Messaging (push messaging on mobile) and Notifications for OpenText Cloud. OpenText RightFax also offers an API for another product, XM Fax, with enterprise fax features. 

iFax, on the other hand, offers a dedicated fax API with comprehensive and advanced features. It supports all basic functions like sending and receiving, with advanced options for number management, billing, and bulk fax sending.

Architecture

iFax API utilizes RESTful architecture formatted in JSON, allowing seamless integration with third-party apps. JSON is a lightweight data-interchange format that’s easy for machines and humans to read and write. 

Meanwhile, OpenText APIs utilize RESTful architecture or SOAP protocol for communication. The OpenText XM Fax Web Service is a SOAP API using XML responses. The OpenText Notifications APIs are REST APIs using JSON responses.

RightFax vs. iFax: Fax API Comparison
RightFax vs. iFax: Fax API Comparison

Authentication

iFax primarily relies on API keys, while OpenText RightFax APIs use HTTP Basic Authentication or OAuth 2.0. Using OAuth2.0, the RightFax API requires clients to manage client IDs, client secrets, bearer tokens, and user credentials. It also supports various OAuth2.0 grant types for different use cases. 

Meanwhile, the iFax API authentication process is simpler, providing each client with a unique API key that automatically authenticates each request. HTTP authentication may also be used using the API key.

Documentation and developer support

iFax provides API documentation, including developer resources, SDKs, and sample code snippets on its website. The documentation is simple but detailed and thorough to help developers with app integrations.

Similarly, OpenText RightFax offers API documentation, which you can access and download on their website. However, you must read the APIs carefully because the product names and their differences are confusing. There are documents for Messaging Cloud Fax, Cloud Fax Notifications, OpenText Messaging Fax, and Fax2Mail.

RightFax vs. iFax: Fax API Comparison
RightFax vs. iFax: Fax API Comparison

Customer service

iFax Pro subscribers can access 24/7 live chat and phone support. Our online fax service also offers straightforward FAQs for common queries. Alternatively, clients can write to email support and get their concerns or queries answered within one business day.

Similarly, OpenText RightFax offers various support channels. Clients can call their toll-free or local numbers. Email and an online Support Portal are also available.

RightFax and iFax API Pricing

Comparing RightFax and iFax Fax APIs, iFax offers value for money. The iFax API is free to access in the Pro plan, which costs only $25 monthly. You don’t need to subscribe to a separate plan to use our API. We also offer a 7-day trial for those who want to evaluate our service first.

The OpenText RightFax APIs aren’t free. Prices depend on the Developer Plan you avail. RightFax doesn’t publish the price for the OpenText Cloud Notifications Developer Plan. However, it offers a 90-day free trial that allows you to send a combination of up to 1,000 email, SMS, and fax messages.

RightFax vs. iFax: Fax API Comparison

Integrating fax with existing business software made easy

Save on machine maintenance and additional hardware costs using iFax's API, seamlessly integrating faxing into existing business software systems.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

 
John M., CIO (Medical Practice)
 
 

iFax offers a transparent pricing model with a Pro plan priced at $25 per month, which already includes free access to its API, complete with documentation and code samples. OpenText RightFax API’s pricing varies based on the Developer Plan chosen, with additional charges applicable.

The iFax Fax API is suitable for regulated industries, including healthcare. Pro plan subscribers can be assured of HIPAA-compliant fax using military-grade 256-bit AES encryption. Similarly, OpenText RightFax offers plans that comply with HIPAA and other regulatory guidelines.

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