| Price per page | HIPAA Compliance | Secure Fax Transmissions | eSign on Fax | Fax API | |
| MetroFax | 2¢ | No | Yes | No | Yes |
| FaxCore | N/A | Yes | Yes | No | Yes |
FaxCore has plans that meet the specific requirements of those needing an on-premise, cloud-based, and hybrid fax solution. The cost of availing of any of these solutions varies, which is why the service doesn’t offer any fixed-priced plans. You’ll have to take this fax service for a test drive first and request a quote for pricing tailored to your specific needs and usage.
With MetroFax, you can choose from its different pricing structures, starting with Essential at $11.95 monthly for 550 fax pages. On the other hand, its Best Value plan would cost you $14.95 monthly for 1050 outgoing and incoming fax pages, while its Professional plan costs $37.95 for 3000 monthly fax pages.
FaxCore utilizes 256-bit Advanced Encryption Standard (AES) and TLS 1.3 encryption for their files at rest and in transit. They also use enterprise-class web application firewalls (WAF) and CDN to secure their service from malicious cyberattacks. Plus, this fax service complies with SOC 2 Type II and PCI-DSS standards for optimum security.
MetroFax does not mention how it protects data or the specific measures it employs to ensure privacy. Plus, this service is only available to those residing in Canada or the United States.
FaxCore offers a user-friendly experience with a complete, searchable fax archive, offering secure access to any fax from any web. They also provide unlimited user licenses and fast customer service, making it easy to use, reliable, and flexible for organizations of any size.
MetroFax, on the other hand, provides a simple and affordable fax service. Still, its interface is considered old and needs to be more intuitive than its competitors. The platform’s interface, even if functional, can be compared to that of a decade-old webmail UI.
FaxCore has been providing dependable HIPAA-compliant fax solutions, including on-premise, hybrid, and hosted fax servers, to the healthcare industry since 2002. It addresses the need for a stable, HIPAA-compliant fax solution that supports compliance and accessibility for healthcare providers.
As a FaxCore alternative, there is no clear information nor claim on whether MetroFax is HIPAA compliant. What’s clear is it’s missing the capabilities required to ensure the safe handling and transmission of protected health information (PHI). It’s also best to check with MetroFax whether it will sign a Business Associate Agreement (BAA) upon request. Under HIPAA rules, a BAA is necessary for business associates of covered entities, particularly those that handle PHI, like accounting firms and medical records shredding companies.
As an alternative to MetroFax, FaxCore offers a dedicated app that can be run on any Windows device. This app allows users to convert any laptop or computer into a virtual fax machine. You can also use their web application to fax documents without installing any software or desktop app.
Likewise, MetroFax is available on any device. Its apps can be downloaded for free on the App Store for iOS devices and on the Play Store for devices running Android OS.
If you are trying to sign fax documents on FaxCore and MetroFax, you will have to stick with the conventional approach.
Neither of these services offers eSigning capabilities. You’ll have to affix the signatures by hand to the documents before faxing them.
FaxCore provides a robust REST API at no additional cost. It also comes with developer support, allowing you to fax-enable existing applications and systems like Zoho and Salesforce with minimal effort and coding complexities.
MetroFax also provides a fax API, so it’s possible to view a fax status, send a fax, or receive a fax from a software or app with no inherent online faxing capabilities.
Choose FaxCore over MetroFax if you want HIPAA-compliant faxing with reliable security. FaxCore is best for businesses of any size looking to fax on-premise, in the cloud, or via a hybrid fax setup. It also has a dependable Fax API for streamlining fax processes and integrating faxing capabilities into existing systems.
MetroFax is suitable for professionals and businesses looking to fax more pages while saving on costs. It also provides enterprise-level features and doesn’t charge a setup and activation fee. Plus, it supports popular file formats and ensures successful fax deliveries with instant confirmations and automatic retries.
Why businesses regard iFax as the best alternative to FaxCore and MetroFax
Send faxes for as low as $0.01 per page or opt for feature packed plans starting at $8.33 per month.
Conveniently attach your digital signature within the iFax app without third party apps.
iFax is HIPAA compliant, and can provide a BAA anytime at no additional cost.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
