Electronic faxing lets you handle sensitive documents securely while streamlining workflows and reducing paper-based processes.
With plenty of efax solutions for small businesses, choosing the right one can be daunting. Here’s a breakdown of the best electronic fax services to help you find the perfect fit for your needs.
Top Efax Services for Small Businesses
Here are the best small business efax services that offer affordability, robust features, and scalability.
| Service | Best For | Business Plans | HIPAA Compliance | Mobile App | Cloud Integration |
| iFax | Secure & feature-rich small business faxing | Plus Plan at $24.99/month (500 pages) | ✅ Yes | ✅ Yes | ✅ Yes |
| MyFax | Budget-friendly, international faxing | Small Business User at $25/month (300 pages) | ❌ No | ✅ Yes | ❌ No |
| CocoFax | Secure faxing with cloud integration | Business Plan at $24.99/month (1,200 pages) | ✅ Yes | ✅ Yes | ✅ Yes |
| Dropbox Fax (HelloFax) | Simple, cloud-based faxing for teams | Small Business Plan at $39.99/month (1,000 pages) | ❌ No | ❌ No | ✅ Yes |
| Documo | HIPAA-compliant faxing with advanced automations | Professional Plan at $75/month (800 pages) | ✅ Yes | ❌ No | ✅ Yes |
| MetroFax | Affordable small business faxing | Best Value Plan at $14.95/month (1050 pages) | ❌ No | ✅ Yes | ❌ No |
1. iFax
Best for: Secure & feature-rich small business faxing
Are you still wondering what’s the best efax for small businesses? Look no further than iFax. It’s a cost-effective solution offering advanced features such as fax broadcasting, digital signatures, and cloud integration.
Fax broadcasting lets you send the same fax to multiple numbers simultaneously. Meanwhile, an integrated digital signing option helps you securely sign a fax without printing and scanning it. iFax also works with your favorite business apps like Microsoft 365, Google Workspace, HubSpot, and more.
You can also get the entire team onboard since iFax supports team accounts and gives you a central inbox to manage your faxes.
Pros:
- HIPAA-compliant with BAA available
- Well-designed mobile & desktop apps
- Fax directly from email & cloud storage
Cons:
- Some advanced features, like AI fax, are available only on higher plans
Plans: Plus Plan at $24.99/month (500 pages), Pro Plan at $33.33/month (1,000 pages)
2. MyFax
Best for: Budget-friendly, international faxing
MyFax is a simple and affordable small business efax service, especially for businesses requiring international faxing without extra costs. When you sign up, you can choose from a local, toll-free, or international fax number.
If you’re looking for a flexible efax solution, MyFax supports electronic faxing from a web browser, email, or dedicated mobile app. You can also send a fax simultaneously to up to 50 recipients. However, it lacks HIPAA compliance and advanced team features.
Pros:
- Affordable pricing for small businesses
- International faxing included
- Easy-to-use mobile app
Cons:
- No HIPAA compliance
- Lacks cloud storage integration
Plans: Small Business User at $25/month (300 pages), Power User Plan at $45/month (600 pages)
3. Cocofax
Best for: Secure faxing with cloud integration
CocoFax is a reliable and feature-rich small business efax service that you can integrate with Slack, Microsoft, or Chrome using a convenient extension or add-on. The business plan lets you manage up to 5 team members and store unlimited faxes in its cloud storage.
It has dedicated mobile apps and supports an email-to-fax feature to ensure convenient faxing anytime and anywhere. However, there are reports of delayed fax transmissions which questions the service’s reliability and uptime.
Pros:
- HIPAA & GDPR compliant
- Seamless cloud integration
- Secure encryption & BAA available
Cons:
- Some users have complained of delayed fax transmissions
- There are complaints of delayed customer support
Plans: Premium Plan at $16.99/month (400 pages), Business Plan at $24.99 (1,200 pages)
4. Dropbox Fax (HelloFax)
Best for: Simple, cloud-based faxing for teams
Formerly known as HelloFax, Dropbox Fax is a lightweight, web-based fax service seamlessly integrating with Dropbox, Google Drive, and OneDrive. You can easily create a company account and purchase extra fax numbers to assign to team members.
There are no setup fees, and you can opt to pay monthly. However, it lacks mobile apps and HIPAA compliance.
Pros:
- Integrates with major cloud storage services
- Supports team collaboration
- Clean and simple interface
Cons:
- No mobile app
- Not HIPAA compliant unless you sign up for Dropbox Sign
Plans: Professional at $19.99/month (500 pages), Small Business at $39.99/month (1,000 pages)
5. Documo
Best for: API-integrated business faxing
Documo is a cloud-based eFax service designed for businesses that need secure, compliant, and automated faxing. It offers HIPAA-compliant transmissions, making it an excellent choice for industries handling sensitive data. It has a robust API that you can use to integrate faxing directly into existing workflows for seamless automation.
Unfortunately, Documo isn’t ideal for remote workers because it lacks a dedicated mobile app.
Pros:
- HIPAA-compliant with BAA available
- Robust API integrations
- Reliable cloud-based faxing
Cons:
- No dedicated mobile app
- More expensive than other options
Plans: Professional at $75/month (800 pages), Business at $150/month (2,500 pages)
6. MetroFax
Best for: Affordable small business faxing
MetroFax provides budget-friendly, reliable faxing with mobile support and flexible plans. Upon sign-up, you’ll get a local or toll-free number with an option to port an existing number. You can also fax to multiple recipients simultaneously.
However, it lacks HIPAA compliance and doesn’t integrate with cloud storage. It’s also exclusively available in the US and Canada.
Pros:
- Affordable pricing for small businesses
- Mobile app available
- High page limits on plans
Cons:
- No HIPAA compliance
- Lacks cloud storage support
Plans: Best Value at $14.95/month (1,050 pages), Professional at $37.95/month (3000 pages)
Key Features to Look for in an Efax Service
When choosing an efax service, small businesses should focus on key features that ensure security, ease of use, and cost-effectiveness.
- End-to-end encryption: Look for AES-256 encryption to protect your faxes during transmission.
- HIPAA & GDPR Compliance: If you’re in a regulated industry, such as healthcare, HIPAA compliance is a non-negotiable feature.
- Scheduled & bulk faxing: This feature helps you manage high-volume faxing efficiently.
- Mobile & Desktop apps: You want an efax service that lets you fax on the go from any device.
- Cloud storage integration: This is a must if you want your faxes accessible from Google Drive, Dropbox, OneDrive, etc.
- Flexible pricing: As your business grows, you want an efax service that ensures affordability for your needs.
Why iFax Is the Best Efax Service for Small Businesses
iFax stands out as the best efax service for small businesses due to its perfect blend of affordability, security, and ease of use. With HIPAA compliance, 256-bit AES encryption, and a business associate agreement (BAA) available, iFax ensures that sensitive documents remain protected, making it ideal for healthcare, legal, and finance industries.
Unlike other services, iFax offers a seamless experience across desktop, mobile, and web platforms, allowing you to send and receive faxes anytime, anywhere. Its email-to-fax functionality, cloud storage integrations, and bulk faxing capabilities streamline operations, saving you time and money.
Beyond its robust features, iFax is designed for scalability, offering flexible plans that grow with your business. Sign up for a free trial today and experience secure, hassle-free electronic faxing!
