Hosted VoIP (Voice over Internet Protocol) is a cloud-based telephony service that allows businesses to make and receive calls over the Internet instead of traditional phone lines. Unlike on-premises VoIP systems, hosted VoIP is managed by a service provider, eliminating the need for costly hardware and maintenance.
Businesses prefer hosted VoIP for its scalability, flexibility, and cost-effectiveness. It supports advanced features like call forwarding, voicemail-to-email, and seamless remote work capabilities, making it a popular choice for modern communication needs.