| Price per page | HIPAA Compliance | Secure Fax Transmissions | Fax Broadcasting | Fax API | |
| WestFax | 3¢ | Yes | Yes | Yes | Yes |
| Biscom | N/A | Yes | Yes | No | Yes |
Biscom’s tailored solutions require a customized pricing and budget approach that aligns with the company’s needs and requirements. Therefore, there are no fixed monthly or yearly pricing packages. To avail of its on-premise, hybrid, or cloud fax services, you must request a demo and receive a quote based on your desired fax features and functionalities.
WestFax, on the other hand, offers three faxing packages starting at $14.99 per month for 500 pages. Its top plan, which costs $69.95 per month, is suitable for medium-sized practices needing to fax 3000 pages. It also has an enterprise plan that customizes the solution for your needs. The fax service also charges for overages and additional phone lines.
Biscom has impressive security features like the FIPS 140-2 AES 256-bit encryption used by federal agencies and privacy-conscious consumers. They also implement strict separate cloud space for each user and pseudonymization that disassociates files from their owners. This further increases the privacy of data stored and transmitted through their servers.
WestFax also offers secure faxing using end-to-end encryption. It uses TLS 1.2 and AES 256-bit encryption to protect stored and transmitted data. It also has user activity logs, unique user identification, and automatic logoffs.
Biscom serves the needs of compliance-sensitive organizations like government, legal, financial, and healthcare organizations. As such, they employ HIPAA-required features like detailed audit trails, fast deliveries, data encryption, and more. They also provide a Business Associate Agreement (BAA).
WestFax already includes HIPAA-compliant faxing in its Starter plan. It will sign a BAA and ensure interoperability of its faxing solution so you can integrate it with your existing EMR or EHR software.
WestFax allows you to send a fax in 5 ways. These are through its web portal, email-to-fax, print-to-fax, mobile apps, and WestFax API. The website portal is intuitive and accessible from any browser. You can also use any email client like Microsoft Outlook or Gmail to attach a fax document and send it via email. Another option is to install a Windows print driver to create a fax straight from any document application (like MS Word). Likewise, you can integrate faxing capabilities into any software with the WestFax API. On the other hand, its Android and iOS apps can effortlessly transform your phones into portable fax machines.
Biscom, on the other hand, offers three kinds of faxing solutions. Its Cloud Fax lets you turn any email client into a fax machine. It also provides a web client where you can annotate and preview faxes before sending them. Meanwhile, its Hybrid Fax comes with virtual servers and cloud services. Finally, its On-Prem Fax gives you a virtualized server to send faxes through email, web, desktop, and mobile. And with its fax API, you can integrate Biscom fax services into your existing workflows and applications.
WestFax helps you reach a large audience simultaneously with its fax broadcasting solutions. You don’t have to merge multiple data manually or go through the hassle of sending faxes per page or copy. Meanwhile,
Biscom doesn’t offer fax broadcasting as one of its communication solutions.
WestFax offers multiple OCR techniques and can read unstructured, semi-structured, and structured data. You don’t need a third-party license because the fax service handles everything and will even deliver your OCR data in multiple formats. However, this feature is only available with their Enterprise plan.
Biscom, a WestFax alternative, supports fax OCR and advanced searching. You can conveniently convert fax images to searchable, extractable texts.
At first glance, both solutions seem to be on equal footing when it comes to the value they provide. They both have robust security features and offer HIPAA compliance. Both were also built for healthcare industries and provide other features that healthcare professionals can use.
However, small practices will appreciate WestFax’s transparent pricing more than Biscom’s customized pricing approach. This makes it easier to evaluate costs and decide on the best solutions. Meanwhile, those requiring enterprise-level faxing can benefit from Biscom’s advanced scalability for regulated industries.
iFax is the no. 1 alternative to WestFax and Biscom for secure online faxing
You can count on our military grade security features to protect sensitive faxes and ensure compliance.
Ensure scalability with our cloud-based platform that can easily handle high volumes of faxes without delays.
Find a fit in our pricing plans that cater to the specific needs of small businesses and large enterprises.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
