Confidently fax sensitive PHI (Patient Health Information) while ensuring full compliance with HIPAA laws.
Businesses looking to fax documents in high volumes can find their cost-effective fit in our range of plans.
Seamlessly sync your online fax with your preferred cloud storage and ax documents directly from the cloud.
| Price per page | Free HIPAA Compliance | Free 256-bit Encryption | eSignatures | Permanent Fax Numbers | |
| iFax | 1¢ | Yes | Yes | Yes | Yes |
| FaxBurner | 2¢ | No | No | No | Yes |
Starting at $8.33 monthly, you can already use iFax to send and receive faxes of no more than 200 pages. If you want access to premium features, such as fax broadcasting or HIPAA-compliant faxing, you can upgrade to a Pro plan and pay $25 monthly. For that amount, you can already fax up to 1,000 pages, including those containing sensitive health information.
Meanwhile, FaxBurner offers up to 25 pages per month for free. For professionals, the monthly plan starts at $12.95, with up to 500 pages for inbound and outbound faxes. But if you want to send faxes of more than 500, you may choose FaxBurner’s Premier account, priced at $22.95 monthly.
As a trusted faxing solution in the healthcare industry, iFax strictly abides by HIPAA regulations. It offers customizable HIPAA-compliant fax cover sheets and even signs a Business Associate Agreement (BAA) free of charge. This online fax service ensures maximum security for transmitting and storing faxes containing protected health information (PHI).
Meanwhile, FaxBurner does not offer HIPAA compliance. While it’s a trusted option for sending and receiving online faxes, you cannot use it to fax documents with sensitive patient information.
iFax makes it easy for users to fax documents directly from Google Drive, Dropbox, or OneDrive. You don’t need to download and save the file to a local folder first. On top of this, you can also sync your fax folders into your desired cloud storage automatically, so they’re instantly accessible across all your devices.
FaxBurner, on the other hand, has no option to fax directly from Google Drive or other cloud storage providers. You can, however, download the file first and fax it through email to your intended recipient.
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
iFax is one of the safest online fax service on the market today. It uses military-grade AES encryption to ensure the secure transmission of faxes. Robust encryption ensures that only authorized senders and recipients can access the contents of the faxes being received or sent. Even if the fax gets intercepted, it would be virtually impossible for the interceptor to decrypt the encrypted data without the proper encryption key.
FaxBurner, on the other hand, states that its fax transmissions are inherently secure. It uses TLS (Transport Layer Security) protocols to safeguard faxes from hacking attacks.
iFax lets you send documents from anywhere using any device connected to the Internet. Downloading an app isn’t necessary. As a cloud-based fax service, you can access the iFax dashboard and log in to your account on any web browser (i.e., Safari, Chrome). Of course, if you want to, you can also have its dedicated software and mobile fax apps installed on your computer, tablet, or phone.
FaxBurner also adopts the ‘Mobile first’ approach via iOS and Android platforms. Users can integrate their files into popular storage apps like Dropbox. Moreover, the fax service has a scan and fax feature, allowing you to quickly take a snap and upload photos of the documents you want to fax.
“I could fax documents uploaded in my Google Drive easily thanks to ifax. The application is user friendly with easy functionality.”
iFax supports fax number porting, meaning you can use your existing number without getting a new one. Should you decide to start anew, you can set up a local or toll-free fax number without paying for a phone line. Plus, you can select your desired country code or location. For Plus and Pro plans, you get one fax number for free. Additional charges apply when setting up multiple fax numbers.
As for FaxBurner, it comes with a temporary fax number that changes every 24 hours. Acquiring a permanent and toll-free number requires upgrading to a paid plan. And, like other online fax services, it works as long as you have internet access. There’s no need for a dedicated phone line.
“Easy to use and less expensive than maintaining a fax machine and dedicated telephone line.”
With iFax’s intuitive dashboard, you can manage all your fax activities in one place. New users can confidently navigate through the options with little to no training. Its built-in wizard also guides users through specific processes, such as annotating or eSigning faxes.
FaxBurner’s easy-to-use interface and design lets you transmit faxes in just a few clicks. Its overall design is comparable to a classic email interface. Faxing using FaxBurner is also as straightforward as sending an email. All you need to do is type in the recipient’s fax number, attach the document you want to fax and click send.
“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”
Jared Walker, Founder
Dollar For.org
