| Price per page | HIPAA Compliance | Secure Fax Transmissions | Mobile Apps | Fax API | |
| HelloFax | 3¢ | Unclear | Yes | No | Yes |
| mFax | 6¢ | Yes | Yes | Yes | No |
HelloFax, or Dropbox Fax, employs sturdy security features to protect data, including 256-bit AES encryption and transport layer security to secure faxes in transit. Additionally, it collects minimal information from users and states enforcing industry best practices to keep bad actors from having unauthorized access.
mFax is built to handle sensitive information in highly regulated environments. It employs AES 256-bit encryption and TLS 1.2 to keep faxes at rest and in transit secure from the point of upload to delivery. It also has advanced user controls and permissions, including audit trails and automated session timeouts.
HelloFax’s user-friendly and visually attractive interface makes its platform easier to navigate. Its web dashboard gives a familiar feel, especially for those who use Dropbox for file storage and sharing.
mFax, on the other hand, gives off a modern and intuitive experience. It makes faxing documents online effortless, even for those without prior faxing experience. Its dashboard has all its core functions neatly organized with recognizable icons that navigate to different features.
Despite HelloFax employing security measures to keep sensitive information safe, its compliance status with HIPAA remains unclear. While Dropbox offers HIPAA compliance for its file storage, with Business team admins being able to request a Business Associate Agreement (BAA), the same privileges don’t automatically apply to Dropbox Fax.
Conversely, mFax is more transparent about its HIPAA compliance status. Its website also states that the fax service transmits data following strict industry regulations. It will also sign BAAs.
HelloFax doesn’t have dedicated mobile apps but allows users to send and receive faxes through email. This feature allows users to fax documents from any device with an internet connection, making it a convenient option for those who want to fax from anywhere.
With mFax, you can effortlessly fax documents from Android or iOS. With its dedicated mobile fax apps, you can instantly turn any smartphone or tablet into a portable fax machine.
HelloFax integrates easily with Google Drive, Dropbox, Box, OneDrive, and Evernote, making it possible to fax documents stored in the cloud directly. It eliminates the hassle of file transfers and downloads.
Similarly, mFax provides a secure cloud storage solution known as mDrive, allowing users to store their faxes securely. The platform gives 1GB of free secure storage on all paid plans, with the option to extend storage as needed.
HelloFax provides a user-friendly web dashboard that allows users to monitor their incoming and outgoing faxes, view trends, and acquire real-time information about weekly and month-to-month fax activities. Additionally, the platform allows exporting records to CSV.
mFax, as part of the Documo suite, offers an administrative web interface that allows users to track fax statuses efficiently. It can also be set to notify recipients of incoming faxes automatically.
HelloFax is better suited for small business owners looking to fax a certain number of pages monthly while on a set budget. It’s also suitable for those who send and receive faxes without being required to comply with HIPAA rules.
mFax is best for larger businesses and enterprises needing to send and receive HIPAA-compliant faxes in high volumes, including those in regulated industries like healthcare, legal, and finance. It may be a pricier HelloFax alternative, but you’re getting your money’s worth considering its features and benefits.
iFax is the industry-leading alternative to mFax and HelloFax
We offer flexible pricing plans that can cater to different business needs.
Speed up tasks and ensure timely fax deliveries with our robust integrations
Get the flexibility and convenience of faxing from a computer, phone, or email.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
