| Price Per Month | HIPAA Compliance | Built-in eSignature | Fax Broadcasting | Fax OCR | |
| HelloFax | $9.99 per month | Yes | No | Yes | No |
| Nextiva | $9.95 per month | Yes | No | Yes, up to 6 | Yes |
HelloFax enhances its protection capabilities with industry-standard security protocols. On top of employing 256-bit advanced encryption standard (AES) and SSL/TLS encryption, it also provides encrypted channels to safeguard ongoing and incoming faxes.
Nextiva also prioritizes security by offering encrypted data transfers, secure storage in maximum-security data centers, and 256-bit SSL encryption when transmitting faxes through its platform.
Both HelloFax and Nextiva are HIPAA compliant.
These two fax services abide by the standard security and privacy guidelines for safeguarding protected health information (PHI). Covered entities can also request these services to sign a Business Associate Agreement (BAA).
HelloFax, now called Dropbox Fax, offers a familiar interface with all the essential features you need to send and receive faxes. It’s part of Dropbox’s business suite, making it easier to access, retrieve, update, and manage all your data in one place.
Similarly, Nextiva‘s intuitive user interface makes sending and receiving faxes online easier. There are no steep learning curves, enabling you to navigate its platform despite not undergoing proper training.
Neither HelloFax nor Nextiva have built-in tools for adding electronic signatures. The former’s advantage is it easily integrates with Dropbox Sign, but access to the eSignature platform requires a separate subscription.
Although promising, Nextiva’s airSlate SignNow integration remains unavailable for users to access. There’s no mention of any specific date as to when this feature will be officially released.
HelloFax can broadcast faxes to multiple recipients, which is handy for blasting important or urgent documents to a large group of people.
Nextiva also offers a similar functionality, allowing users to send a single fax to up to 6 people.
HelloFax is an excellent Nextiva alternative, for it integrates with several known cloud storage services, such as Google Drive, Dropbox, Box, and Evernote.
Nextiva integrates with Nextiva Drive, its own cloud-based storage service, which syncs, backs up, and shares your data from anywhere.
Nextiva’s OCR feature takes the hassle out of fax-to-text conversions since it can automatically extract texts from scanned fax images without human intervention.
This feature is lacking in HelloFax, so you’ll have to stick with the old ways of extracting texts from a fax.
HelloFax currently has four pricing plans:
Nextiva, particularly its vFax service, offers three pricing plans:
Choosing which fax service is better ultimately depends on the type of fax features and solutions you want. While both Nextiva and HelloFax offer an intuitive user experience, the two fax services have specific capabilities that cater to different needs.
Nextiva‘s vFax, for example, is best for business faxing and digitizing large volumes of faxes. HelloFax, on the other hand, caters to any business looking to use other Dropbox solutions for seamless integration and collaboration.
Ensure a seamless online faxing experience with a platform that's easy to use and requires no additional downloads.
Keep your sensitive and confidential faxes protected with military-grade encryption and enterprise-level security.
Effortlessly integrate online faxing capabilities into existing software or systems without the complicated setups.
“Glad I found iFax”
“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“
Jerry R., Telecommunications
“For Medicals”
““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
Yes. HelloFax ensures HIPAA compliance, and the fax service provider is willing to enter into a signed Business Associate Agreement (BAA). It also provides all the necessary security and privacy protocols to safeguard protected health information (PHI) from unauthorized access or disclosure. The fax service also offers secure document transmissions and stores data safely by encrypting all files in transit and at rest.
Yes, Nextiva enables HIPAA compliance. The fax service provider has implemented the necessary security measures and protocols to ensure the confidentiality, integrity, and availability of protected health information (PHI). It is also willing to provide signed BAA to its clients.
Its fax solutions align with the standards set by HIPAA for safeguarding sensitive patient data, keeping you from violating any rules that could result in costly fines and serious legal penalties.
