Conveniently carry out HIPAA-compliant faxing for only $25 a month without paying additional fees.
Conveniently get the help and assistance, you need concerning HIPAA compliance, anytime, anyday.
iFax is a secure and reliable HIPAA-compliant solution for faxing health files like intake and consent forms.
| Price per page | HIPAA Certification | 24/7 Live Support | Seal of Compliance | EMR & EHR Integrations | |
| iFax | 1¢ | Yes | Yes | Yes | Yes |
| eFax | 8¢ | Yes | No | No | Yes |
The iFax basic plan lets you send or receive faxes of up to 200 pages for as low as $8.33. For quality and HIPAA-compliant faxing, you may opt for the Pro plan at $25 per month with BAA included. Plus, it comes with programmable Fax API, Zapier Integration, team collaboration, and a customizable company fax page.
As for eFax, its Pro plan doesn’t include HIPAA compliance. You must get a Corporate plan to avail of its HIPAA-compliant faxing with a Business Associate Agreement (BAA). Pricing for this plan varies depending on your specific needs.
iFax has obtained the Seal of Compliance™, demonstrating its commitment to HIPAA compliance and PHI protection. This shows the trustworthiness and dedication of iFax in upholding the highest HIPAA standards to safeguard the integrity and confidentiality of faxes containing protected health information.
Meanwhile, eFax offers secure cloud faxing services to meet HIPAA compliance standards. The fax service also achieved certification for HITRUST Common Security Framework (CSF).
iFax provides free BAA signing to ensure that the organization and iFax itself abide by HIPAA law and the obligations that come with it. Under HIPAA, covered entities and business associates must sign a contract establishing the responsibilities of both parties.
Similarly, eFax ensures HIPAA compliance with a BAA but you need its Corporate plan to be able to request Business Associate Agreement (BAA).
iFax uses military-grade encryption to safeguard fax contents, especially those containing protected health information (PHI). The sender and recipient of the fax are the only ones with access to the sensitive message. Beyond this, comparing iFax shows that it is committed to keeping sensitive information like PHI private by adding additional layers of security, such as two-factor authentication and restricted user access.
As for eFax, it uses robust 256-bit encryption to safeguard faxes, all while hosting them on a secure site. Also, users can activate the enhanced security feature to stop receiving faxes with potential threats. Additionally, eFax does not collect or process sensitive personal data without consent.
iFax’s flexible and customizable EHR and EMR integration allows its users to easily access patient information from a single platform in adherence to HIPAA laws. With iFax, you can seamlessly integrate your existing workflow into any EHR and EMR software such as Cerner, NextGen, Epic, and more.
Meanwhile, eFax has integrated cloud-based faxing into EHR and EMR systems for secure and immediate patient information access.
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
iFax makes it easy to seek help and assistance, especially if it concerns HIPAA compliance. It provides different avenues for easy support access, including its contact form and 24/7 live chat.
eFax doesn’t offer 24/7 customer support. However, you can fill out their contact form for fax-related assistance. You can also chat or call their customer service hotline.
“I could fax documents uploaded in my Google Drive easily thanks to iFax. The application is user friendly with easy functionality.”
iFax’s HIPAA-compliant fax platform is easy to use and intuitive. Its modern design makes it easier to navigate through different sections. You won’t have to waste time figuring out how to send a fax that complies with HIPAA regulations. There’s even an option for you to add a HIPAA badge and HIPAA disclaimer.
Likewise, eFax has a convenient and user-friendly interface, saving you the hassle of learning complex fax processes. The fax service’s straightforward approach allows users to send faxes online without confusion.
“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”
Jared Walker, Founder
Dollar For.org
