| Price per page | HIPAA Compliance | Secure Fax Transmissions | Fax Broadcasting | API Support | |
| eFax | 8¢ | No | Yes | Yes- Up to 20 | Yes |
| Interfax | 10¢ | Yes | Yes | Yes -Up to 20,000 | Yes |
eFax offers four convenient plans suited for every type of business. Its Plus plan, which costs $18.99 monthly for 170 pages, includes a free local fax number. If you need HIPAA compliance, you should get Corporate and opt for customized pricing. The said plan also comes with API access. On top of this, eFax will also provide a free toll-free number so you can receive faxes nationwide.
Interfax has numerous plan selections, from affordable monthly subscriptions to high-volume enterprise-level faxing solutions. It even has pre-paid packages, allowing you to avail of its fax service without the monthly or yearly commitment. For $9.95 monthly, you can immediately access its Fax+200 plan, which you can cancel or upgrade anytime.
Interfax implements robust TLS encryption for inbound and outbound faxes and uses private and public key signatures to authenticate users. It offers a “delete fax after completion” feature to prevent faxes from prying eyes.
Meanwhile, eFax offers a robust solution with AES 256-bit encryption and advanced TLS. It also protects sensitive faxes from potential threats that can jeopardize the confidentiality and safety of your fax communications.
Interfax provides HIPAA-compliant faxing solutions for healthcare providers. All communications are stored in its secure servers and ready at a moment’s notice for risk assessments and compliance audits. It will also enter into a BAA (Business Associate Agreement) to show its accountability for any protected health information (PHI) mishandling.
Likewise, eFax offers a HIPAA-compliant Corporate plan where customers get a signed BAA. They also subject themselves to HITRUST certification, which is a notch higher than HIPAA, to guarantee the protection and privacy of patient data.
eFax offers an in-built eSignature tool that uses Finger Swipe technology. Alternatively, you can upload a photo of your signature and use drag-and-drop to attach it to the fax document. You can save these signatures within your account for future use.
As an alternative to eFax, Interfax also offers eSignature but uses integration with third-party applications. You need to have a separate subscription and download another tool to enable eSignatures for your faxed documents.
Interfax works well with your existing systems using its comprehensive options of available APIs. You can integrate their cloud fax solution into your CRM, ERP, email, EHR, and EMR applications. You can also create various development environments using REST and SOAP communication protocols.
Likewise, you can also enjoy integrations with eFax Corporate. As an alternative to Interfax, its APIs let you integrate faxing capabilities into any system. It also has a cloud storage capability, enabling you to send faxes directly from iCloud, Dropbox, or Google Drive.
eFax only lets you input up to 20 recipients maximum per fax. You can also send large documents no larger than 3GB, including videos, high-resolution images, and presentations.
Meanwhile, Interfax lets you broadcast faxes to up to 20,000 recipients. Based on this alone, it’s clear that this fax service has the edge, especially when you’re frequently broadcasting faxes to a large audience. Still, consider the cost since bulk faxing using this service can be costly, given that its access is only for those with Enterprise plans.
Between eFax and Interfax, both cloud-faxing solutions stand out as value-laden solutions for healthcare organizations. They both enable HIPAA compliance, the primary criterion for using a fax service to send sensitive data.
However, when it comes to cost, Interfax offers a more flexible pricing plan, especially for organizations that have unpredictable faxing volumes. If your faxing demand isn’t as heavy as other companies, you can consider getting this fax service’s pre-paid packages.
eFax, on the other hand, stands out as an online faxing solution if you have a more predictable fax volume and can commit to paying monthly or yearly.
Why businesses choose iFax over
eFax and Interfax
Send HIPAA-compliant fax pages at just 1¢ per page.
Send broadcast faxes to unlimited recipients at no additional cost.
Fax on the go with dedicated apps for Android and iOS devices.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
