| Price per page | HIPAA Compliance | Secure Fax Transmissions | Fax Broadcasting | EMR and EHR Integration | |
| MyFax | 12¢ | No | Yes | Yes- Up to 50 | No |
| Interfax | 10¢ | Yes | Yes | Yes- Up to 20,000 | Yes |
MyFax has three basic plans starting at $12 per month. This is already good for 100 pages. If you need to fax more, you can get the Small Business Plan at $25 per month for 300 pages or the Power User at $45 per month for 600 pages.
As an alternative to Myfax, Interfax has more flexible pricing options. It has the standard monthly plans that scale depending on the number of pages. The starting monthly plan is $9.95 per month for 100 pages and goes up to $42.95 per month for 500 pages. You can also subscribe to a custom plan that meets your specific needs.
If paying for a monthly plan isn’t what you want, you can opt for prepaid packages, from $10 for 91 pages to $250 for 3100 pages.
Interfax offers highly secure faxing solutions, encrypting data at rest and in transit. It uses TLS encryption and authentication via public and private keys. Also, its “delete on delivery” and audit trails are crucial for ensuring HIPAA compliance.
MyFax, on the other hand, offers secure end-to-end fax transmissions using the latest encryption technologies. It also employs Pretty-Good-Privacy (PGP) encryption and has password-protected web pages. However, this fax service lacks support for two-factor authentication.
Interfax states that it’s HIPAA and PHIPA-compliant, ISO 270001 accredited, and PCI DSS Level 1 certified.
Meanwhile, MyFax isn’t, so it’s best to look for MyFax alternatives that will allow you to fax while meeting HIPAA requirements.
MyFax is simple to set up and use and has well-designed mobile apps. However, its web interface looks dated and could use an overhaul. Still, you can easily see options to view faxes, send faxes, and update your account right from the home page of your online dashboard.
Interfax also boasts of an easy setup and a slightly more modern interface. It has an accessible sidebar menu, so you can quickly navigate and accomplish tasks without confusion. It also has a helpful dashboard that shows the total unread, pending, and expiring faxes.
Interfax only has a web application where you can send and receive faxes. It’s not accessible via other platforms like an Android or iOS app.
Meanwhile, the Interfax alternative, MyFax, has an iOS and Android app that you can use to access your fax account. It also allows you to send faxes by email, making it possible to use Gmail, Yahoo, or Outlook for your faxing needs. Received faxes are stored as regular emails, which you can download as a PDF.
Interfax supports API integrations so that you can use them along your CRM, ERP, email platforms, sales platforms, and more. The integration is secure and auditable and uses REST and SOAP communication protocols.
MyFax lacks this kind of extensive API integration. It doesn’t have a programmable fax API. However, it does integrate with Google Drive, Dropbox, and Microsoft 365 for fax storage.
MyFax has a limit to the number of recipients you can reach with one fax. It can only send up to 50 recipients
Meanwhile, Interfax gives you broader recipient reach with your fax broadcasts as you can send to up to 20,000 users in one go.
If you need a HIPAA-compliant fax service, it’s clear that Interfax is the winner of the two. The online fax service prides itself on being HIPAA and PHIPA-compliant. That’s on top of being PCI DSS Level 1 certified. The latter certifies Interfax’s compliance in processing, storing, and transmitting credit card information.
Meanwhile, MyFax lacks HIPAA compliance and won’t provide a signed Business Associate Agreement. While it encrypts fax transmissions and provides audit trails, these security features aren’t enough without a BAA. Still, it meets the standards for faxing essential business and work documents, as long as you don’t use it to fax records containing sensitive or confidential health information.
iFax remains the best alternative to
MyFax and Interfax
Send HIPAA-compliant fax pages at only $0.01 per page or opt for any iFax plan starting at $8.33 monthly.
iFax remains the top HIPAA-compliant fax service provider that has a seal of compliance and signs a BAA for free.
Upgrade your workflow with easy fax integration with your existing EHR and CRM systems.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
