| Price per page | HIPAA Compliance | Mobile Apps | Fax API | Hybrid Fax Deployment | |
| OpenText | Custom Pricing | Yes | Yes | Yes | Yes |
| InterFAX | 10¢ | Yes | No | Yes | No |
OpenText doesn’t disclose its prices on its website. Instead, users will need to request a quote. InterFAX is the better alternative to OpenText if you want transparent pricing.
InterFAX offers transparent pricing, allowing you to opt for a monthly or prepaid subscription. The monthly subscription includes a local number.
OpenText and InterFAX are HIPAA-compliant faxing platforms with advanced security features. Both internet fax vendors can sign a Business Associate Agreement (BAA) with customers who handle sensitive health information.
Regardless of the manner of deployment, both services include features to protect your data. You will also never have to worry about meeting the stringent compliance requirements of your industry.
OpenText offers a myriad of deployment options for its users, including the following:
InterFAX doesn’t require modems or fax servers. It lets you send online faxes via email or web interface. However, users requiring PCI compliance cannot use InterFAX’s email-to-fax feature, prompting the service to change its setup to a different sub-system.
Users may also use InterFAX FAXBridge, which sends and receives faxes from MX Fax’s Fax Console and through Microsoft apps.
The OpenText fax mobile app might be hard to find. In 2020, OpenText acquired XMedius Fax. So you have to look for the XmediusFAX mobile app on Android. You need an account with OpenText on-premise server or cloud service to use the app. An iOS alternative exists, but it’s been a while since the app was last updated. The lack of updates may cause compatibility issues.
InterFAX, on the other hand, is not a suitable alternative to OpenText if you want an app that can send and receive fax from phones and tablets. The service lacks dedicated Android and iOS applications. However, you can fax through mobile using your email app or a mobile web browser.
InterFAX doesn’t integrate digital signatures into its platform.
OpenText won’t be able to help you either. However, OpenText offers OpenText Core Signature for digital signing capabilities. However, this product requires a separate purchase.
InterFAX offers a free API. You can configure it to integrate with your EHR or EMR system.
OpenText also provides a fax API with similar capabilities. However, the OpenText API requires a Developer subscription after 90 days.
OpenText can transfer unlimited local US, international, or toll-free numbers to its system. Plus, users can request porting through its OpenText Number Porting Automation tool.
InterFAX also offers number porting. You only need to reach out to email support and fill out the porting request form. It takes 1-4 weeks for numbers to be ported into its system.
OpenText benefits enterprises that require an on-premise or hybrid fax solution. OpenText supports cloud-based fax but can work with outsourced telephone lines or MFPs.
Meanwhile, InterFAX is a solid choice for cloud fax. Its flexible payment plans are attractive for businesses with different faxing requirements.
iFax is the industry leading alternative to InterFAX and OpenText
Launch broadcast campaigns and simultaneously send faxes to unlimited recipients.
Fax privacy-sensitive documents while maintaining compliance with regulatory standards (HIPAA and GLBA included).
Conveniently sign fax documents within the iFax app without needing a third party eSignature software.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
