| Monthly Pricing | HIPAA Compliance | Secure Fax Transmissions | Fax Broadcasting | Fax Scheduling | |
| CocoFax | From $29 | Yes | Yes | No | Yes |
| mFax | From $4.99 | No | Yes | Yes | No |
The mFax Team plan, starting at $29 per month, can accommodate up to five users with 500 pages and 1 fax number. If you need to fax 1,000 pages or more, opt for the Business and Enterprise plans, which can be up to 50 users at a time. For unlimited users and pages, you can reach out to them for a free quote on the customized plan.
As low as $4.99 per month, you can already afford the CocoFax Lite, which has unlimited storage, free fax numbers, and 60 pages. The Basic Plan is priced at $9.99, which offers more value for money as it already provides 200 pages per month. If you need more fax coverage, you can choose the Premium ($16.99), Business ($24.99), or Enterprise for unlimited team members and CocoFax API.
With mFax, every document is encrypted with AES 256-bit, both at rest or during transit. Moreover, it employs added security features such as TLS 1.2 security protocols to ensure the safety and privacy of confidential data in each fax.
As for CocoFax, it is considered a secure and reliable online fax provider that employs robust security measures to protect faxes containing protected health information (PHI). It also implements a 256-bit Advanced Encryption Standard (AES) and two-factor authentication for incoming and outgoing fax transmissions. The fax service also eliminates bugs and fixes the system immediately to avoid further security problems.
mFax offers a carrier-grade web interface that is tested and proven to safeguard fax transmissions. It is also seamless and easy to navigate, especially when creating or managing users, assigning fax numbers, or enabling account permissions on the web.
The CocoFax web and mobile platforms are easy to use and navigate. When transmitting faxes for the first time, users can rely on the step-by-step instructions. Moreover, its intuitive interface can help streamline document workflows.
With mFax, you can protect your faxes within a HIPAA-compliant fax platform. It transmits sensitive data under HIPAA, HITECH, and other regulations. With its robust security measures, mFax exceeds all professional standards set in the healthcare industry.
Similarly, CocoFax has a HIPAA-compliant online fax platform where medical providers can fax ePHI with robust encryption. It also provides BAA signing alongside stringent access controls and other security measures to prevent breaches.
mFax offers a digital signing feature via a third-party eSignature platform. This means you can easily upload files and create or manage signatures.
Meanwhile, CocoFax provides eSignature integration with automatic reminders so you won’t miss signing critical and urgent documents. You can create a new signature or use your previous one to save time. CocoFax also lets users send multiple signature requests, so you don’t have to go through repetitive steps.
mFax lets users create contact lists to send a single fax to multiple numbers. You can make up to five groups with 20 unique fax numbers.
Meanwhile, CocoFax also offers fax broadcasting, where users can send faxes to multiple recipients. This allows you to save time and avoid the hassle of sending the same fax numerous times but to different numbers.
The mFax portal allows you to get a new fax number or keep your previous one. To start the porting process, which takes 7 to 10 days, simply fill out a Letter of Authorization (LOA) or provide a CSR (Customer Service Record) from your current carrier.
Meanwhile, CocoFax also lets you port your existing number for seamless fax transmissions. CocoFax will handle the process and communicate with your current carrier for free. The average time for the porting process is two to six weeks.
With mFax, users can schedule fax transmissions at a later date or time via the Send Later feature on the web portal. The process is as simple as composing a fax: You enter the fax number and add files to your fax before hitting the Send Later button.
As for CocoFax, you can easily schedule faxes in just a few clicks. All you need to do is log in to your account and hit the new fax button. Afterward, enter the recipient’s fax number, then click on the scheduled delivery option.
mFax offers advanced tracking and auditing to ensure the safe and secure delivery of faxes. After sending faxes, expect to receive confirmation via email right away.
Meanwhile, CocoFax also offers a tracking feature to check the status of all your fax transmissions. You can see the fax status through an email confirmation or directly on the dashboard. If you wish to receive real-time fax updates, you must enable its email notification option.
When comparing CocoFax vs mFax, it’s best to look at the value for money and their range of features. CocoFax can be a better alternative to mFax in terms of pricing, ease of use, and fax monitoring capabilities. Besides being HIPAA-compliant, CocoFax offers better fax solutions for cross-platform inbound and outbound faxes. However, the fax service isn’t the best for sending large faxes because you’ll need to pay additional costs.
While both online fax providers have user-friendly platforms, some users reportedly experience lag times and difficulty tracking the faxes they send with mFax. However, the fax service’s good thing is that it helps enterprises streamline email-to-fax and print-to-fax operations.
iFax is an industry-leading fax alternative to CocoFax and mFax
iFax offers the cheapest HIPAA fax solution, starting at $0.01 per page with three flexible plans.
Get added features like document scan to fax, fax OCR, team faxing and more in your fax plan.
Our API allows seamless integration into healthcare systems and popular apps like Zapier, Hubspot and cloud storage.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
