| Price per page | HIPAA Compliance | Broadcast Reach | eSignature Tool | Fax API | |
| eFax | 8¢ | Yes | 20 Recipients | Yes | Yes |
| MyFax | 12¢ | No | 50 Recipients | No | No |
eFax uses strong encryption methods like TLS and AES to protect your faxes during transmission. Encryption employs complex algorithms to convert your fax data into unreadable code, keeping your sensitive fax documents safe and undecipherable in case of a breach. Aside from this, the fax service assigns secure IDs for each user. You can also activate Enhanced Security so you don’t receive faxes in your email, which is prone to security threats. Instead, you can opt to have your faxes encrypted and stored in a secure site.
On the other hand, MyFax depends on the basic security features of online faxing, which could be worrisome. As cyber threats increase, your data can be compromised. The basic account password this fax service provides will not suffice to protect your sensitive information.
MyFax doesn’t comply with HIPAA standards. While it’s suitable for personal faxing, you cannot use it for your business, especially if you must comply with industry regulations like HIPAA.
If your business handles and processes protected health information (PHI), consider subscribing to the eFax Corporate plan. According to the eFax website, this plan complies with federal privacy and security laws of the Health Insurance Portability and Accountability Act (HIPAA). Therefore, you can use this fax service to fax medical records, particularly those containing sensitive details like PHI and personally identifiable information (PII).
eFax lets you sign your digital faxes using two methods. You may swipe your finger across your device screen or choose from your saved signatures, then drag and drop it into the document you wish to sign.
MyFax fails to offer the same level of convenience. It doesn’t support eSignatures. To electronically sign documents, you need to use a third-party eSignature service or do the signing process manually by printing, signing, and scanning the document.
The eFax Corporate plan includes API and developer support, allowing you to streamline your fax workflow. Developer APIs integrate faxing into your existing business platform or document management system.
MyFax lacks API and developer support. If you want to fax documents, you must access its dashboard. It doesn’t have any option that would allow you to access its fax functionalities directly from your existing software or platform.
eFax allows the easy integration of fax functionalities into EHR and EMR systems, making it one of the go-to choices for faxing healthcare and medical documents. Such a feature not only streamlines faxing but also eliminates the need for healthcare professionals and organizations to use and maintain fax machines.
As an alternative to eFax, MyFax does not support EHR or EMR integration.
eFax Pro will set you back at $25.79 per month, billed annually (including the setup fee). It gives you 200 pages sent and another 200 pages received, plus one fax number. However, if you want a HIPAA-compliant online fax solution with developer APIs, you need to contact eFax for its Corporate plan’s pricing.
The most similar MyFax plan will only cost you $25 per month. This plan gives you 300 pages sent, 300 pages received, and one fax number.
eFax, notably its Corporate plan, has more security features than MyFax. However, if the secure transmission of faxes is not a big deal for you, MyFax gives you a better deal in terms of expense.
Ultimately, the choice depends on how you fax, your business needs, and specific preferences. eFax provides a complete solution over MyFax as it duly complies with the standards of HIPAA. It also allows the digital signing of documents, so you don’t need to look for separate software that can handle the task.
Why businesses choose iFax
over eFax and MyFax
Send faxes with the assurance that you are aware of your transmissions at any point in time.
Send faxes with the confidence of military grade encryption securing your transmission from sent to delivered.
Our flexible API allows the seamless integration with enterprise systems and popular apps like Zapier & Workspace.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
