| Price per page | HIPAA Compliance | Secure Fax Transmissions | eSignature Tool | Fax API | |
| Nextiva | 3¢ | Yes | Yes | SignNow | No |
| 8×8 | N/A | Yes | Yes | Docusign | Yes |
Nextiva offers three pricing tiers for its faxing services. The Essential plan costs $18.95 per user per month and includes unlimited internet fax. The Professional plan, priced at $22.95 per user per month, adds extra features such as mobile and desktop SMS/MMS. The Enterprise plan, available for $32.95 per user per month, includes voicemail transcription, Single Sign-On (SSO), and unlimited internet fax.
8×8 offers two plans: the X2 Plan for $24 per user per month (annually) or $28 monthly, suited for growing businesses with features like expanded international calling and enhanced video conferencing. The X4 Plan, priced at $44 per user per month (annually) or $57 monthly, is designed for well-established global businesses, including advanced calling and analytics features and extended international calling.
Nextiva ensures the security of every communication by employing Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption. These encryption methods work together to keep all faxes sent and received through their platform safe from unauthorized access.
The 8×8 platform follows strict security standards to safeguard financial data, customer privacy, and computer networks. This includes compliance with Consumer Proprietary Network Information (CPNI), using secure coding practices based on OWASP and CWE guidelines, implementing strong fraud detection systems, and ensuring secure endpoint provisioning.
Nextiva offers HIPAA-compliant virtual faxing via their vFax service. Access to this feature is available through customized plans. Once you have access, you can confidently send and receive faxes securely using the vFax portal.
8×8 has received independent verification for HIPAA compliance, a crucial standard in safeguarding healthcare data security. While the specific certifying authority isn’t specified, this validation affirms that 8×8’s services meet the essential criteria for protecting sensitive patient information. This provides valuable peace of mind for healthcare providers and organizations.
Nextiva has SignNow, its built-in eSignature solution for digitally signing documents. This tool smoothly integrates with popular CRM software like Nextiva CRM, simplifying the tasks associated with routine paperwork.
8×8 uses DocuSign for electronic signatures, making signing documents simpler and more up-to-date.
Nextiva is designed to operate smoothly on Android and iOS devices, ensuring easy user access. Additionally, its vFax system portal is compatible with standard web browsers, enabling you to send and receive faxes from any location without requiring specific operating systems.
In the 8×8 system, you can easily send faxes from your mobile phone, tablet, or desktop PC. This simple approach allows for convenient on-the-go faxing, a crucial feature for busy business owners and professionals who are always on the move.
Nextiva offers fax broadcasting capabilities, although it does not support international faxing. It’s important to note that when sending faxes to six or more recipients simultaneously, you are required to comply with the Acceptable Use Policy (AUP).
8×8 lacks comprehensive information regarding its fax broadcasting capabilities. If you intend to utilize their services for sending faxes to multiple recipients simultaneously, you might have to contact their customer support or refer to their documentation for specific details.
Nextiva’s vFax does not support integration with third-party software and applications. Integrations with popular tools like Outlook, Salesforce, and Zoho are only possible with its VoIP solutions.
8×8’s Contact Center provides a range of APIs that enable smooth integration with various platforms, offering greater flexibility. These APIs grant access to real-time and historical data. They also incorporate features like chat and callbacks. You can easily integrate 8×8 with your websites and chatbots. Plus, their round-the-clock customer support is available to assist you whenever needed.
While both offer digital faxing, Nextiva would be a better choice if you prefer to fax directly into its online portal with less effort needed to establish integration connections via API.
8×8, on the other hand, excels in third-party fax integrations, so it’s the best choice if you want to streamline tasks and limit the need to use multiple systems or apps.
iFax is the leading choice
over Nextiva and 8x8
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“Cloud-Based Faxing”
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