| Price per page | HIPAA Compliance | Secure Fax Transmissions | eSignature Tool | Fax API | |
| eFax | N/A | Yes | No | Yes | Yes |
| Retarus | 8¢ | Yes | Yes | Yes | Yes |
Retarus uses secure HTTS transfers together with VPN (virtual private network) and encrypted TLS connections to secure its faxes. It connects users to the Retarus Enterprise Cloud, a secure encrypted storage system. It can also encrypt incoming faxes upon request.
eFax uses the standard AES-256 encryption protocol and advanced TLS encryption to protect sensitive faxed data. They also offer a fax screening option to block potentially harmful faxes. To process any sensitive personal information, eFax requires your explicit consent.
First-time online fax users will appreciate eFax’s intuitive interface and sleek design. It makes faxing documents electronically simple and convenient. The interface works with any device, making it ideal for people who are constantly on the move.
Retarus may seem intimidating as an enterprise solution, but it has a surprisingly clean and minimal user interface that’s easy to configure and set up. You can create automated workflows and instantly send digital faxes. The interface is also secure, reliable, and consistent.
eFax offers a HIPAA-compliant Corporate plan where they’ll sign a BAA (Business Associate Agreement) with their clients. They comply with other HIPAA requirements like audit trails and access controls. As an added layer of security, they also subject their app to HITRUST certification.
Retarus is a worthwhile eFax alternative because it also offers HIPAA-compliant faxing with advanced access controls and authentication codes. These codes can be used to protect against unauthorized access when configuring API developments. The app is also GDPR-compliant and has an AI-based intelligent document recognition engine.
eFax enables mobile faxing with the help of its free iOS and Android apps. eFax Corporate also has a separate app different from the one used by the non-HIPAA-compliant plans. You can also conveniently send and receive faxes from the eFax web interface, which works with any browser. If you’re using a Windows device, you can download a dedicated Windows desktop app. eFax syncs your data across all these platforms, letting you manage faxes from anywhere.
As an alternative to eFax, Retarus offers limited platforms where you can use its functionalities. It only has a web app, WebExpress, that lets you send, access, and monitor your faxes using any web browser. There are no dedicated mobile apps or downloadable desktop apps.
For eFax, fax eSigning is available using Finger Swipe technology or by uploading a photo of your signature. You can drag and drop your signature to the right place in the document and save it for future use.
Retarus allows integration with third-party signature apps to accomplish this functionality.
Retarus lets you simultaneously send high-volume faxes to multiple recipients with a fax broadcasting solution. This is helpful for marketing, PR, and other purposes.
eFax also allows the same functionality but is limited to 20 recipients per broadcast. If you’re thinking of a larger volume of simultaneous faxing, you may have to look for another solution.
Retarus is a global fax provider and provides local numbers for different countries on various continents. You can easily manage and assign these numbers with the EAS portal. If you have any existing numbers, you can port them to Retarus at any time.
eFax provides a local and a toll-free number for their plans. You can use this to receive faxes from anywhere across the country. You can also get international fax numbers to accept faxes from other countries and keep existing numbers with their porting service.
eFax and Retarus have fax OCR (optical character recognition) technology, which lets you extract text from a fax image and convert it to machine-readable format. This makes searching and obtaining information through faxes easier than ever. You can easily copy, edit, and paste extracted text.
Retarus is built for enterprises and doesn’t offer any subscription plan. You have to request a custom quote to know how much they’ll charge your company based on the actual features you need. They give a free trial period so you can evaluate if their app is the best fit.
eFax is better suited for small to medium-sized businesses, with monthly subscription plans starting at $18.95, though access to specific faxing features is limited. Only the eFax Corporate plan signs BAAs. If you want a HIPAA-compliant eFax solution, consider getting this plan.
When choosing between Retarus and eFax, you should focus on what exact faxing features you want and whether you need a comprehensive suite of communication tools. Both solutions offer secure cloud-based digital faxing that’s compliant with HIPAA regulations. They remove the hassle of maintaining fax machines and allow you to send and receive faxes even from international numbers.
Retarus is a global enterprise communication solutions provider that offers fax, SMS, email, voice, and more. Integrating it using APIs with your other business applications makes it ideal for larger organizations.
If you’re a smaller practice needing a straightforward faxing solution, eFax addresses your needs. Their more affordable plans may be up your alley, but remember you need the customized Corporate plan if you want HIPAA compliance and API access.
iFax a feature rich and compliant alternative to Retarus and eFax
Seamlessly ensure compliance with regulations like HIPAA, GDPR and GLBA.
Our plans are scalable and works well with small to large organizations.
Get pro faxing features like eSignature, mobile faxing & OCR technology
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
