RingCentral vs OpenText

RingCentral is a purely cloud-based fax service that provides multiple faxing methods. You can fax via mobile fax apps for iOS and Android devices. It also lets you send faxes via email, print-to-fax, API, or a web portal. The print-to-fax option allows users to attach files to fax messages directly from Office apps or their web browser.

Additionally, RingCentral’s fax service API can be configured so you can create, send, and resend faxes, with file attachments limited to 50 MB. It also lets you customize fax covers, retrieve fax history, and more.

OpenText offers different deployment models for enterprises and SMBs:

Managed/Hosted

OpenText RightFax Managed Services is a hosted fax service with individual configuration. It integrates RightFax technology with the guidance of OpenText experts.

Hybrid

• OpenText RightFax Connect is a cloud service that removes fax channels and telephone lines. It’s used for RightFax and RightFax Express implementations.
• RightFax or RightFax Express with RightFax Connect is a hybrid fax solution with outsourced telephony. You don’t need to consider the complexities of integrating your existing telephone network with your fax server software.
• OpenText XM Fax is a flexible fax solution that can be deployed on-premise, in the cloud, or as a hybrid solution. With XM Fax, you can fax from computers, email, business applications, mobile apps, multi-function printers (MFPs). You can also fax from EMR, ERP, EIM, CRM, and legacy systems such as Microsoft SharePoint, SAP, and Oracle.

Fax as a Service

OpenText Fax2Mail is an enterprise cloud fax service. You don’t need fax machines, servers, or telephone lines when sending or receiving a fax.

API

OpenText API can be configured for fax messaging, SMS, and email. However, this API is only free for 90 days. You need a separate Developer subscription for full access.