SRFax vs iFax: Fax Service Comparison

Both iFax and SRFax offer HIPAA-compliant fax solutions, but iFax goes above and beyond with its full suite of business tools and free Business Associate Agreement (BAA) signing.

srfax vs ifax

Why businesses choose
iFax over SRFax

Free BAA Signing

With iFax, you can request a BAA signing as your HIPAA fax partner at no additional cost.

Cost Effective

Send HIPAA compliant fax pages at only $0.01 monthly as a single fax or a fax broadcast.

Fast & Free Porting

Complete your fax number porting process within 3 to 5 days without paying additional fees.

iFax VS SRFax

 Price per pageFree HIPAA ComplianceFree 256-bit Encryption

Fax Broadcast Reach

Free Fax Number with Plans
iFaxYesYesUnlimitedYes
SRFaxNoYesUp to 50 RecipientsNo

SRFax vs iFax: Feature Review

SRFax vs iFax pricing

iFax has a more affordable range of fax plans

iFax offers affordable monthly and annual Basic, Plus, and Pro plans. Each plan includes unique features with no additional setup fees or hidden costs. Its pricing starts at $8.33 per month, but you can save up to 20% by opting for an annual Pro subscription.

SRFax has two types of fax plans. For Standard Plans, pricing starts at $11.45 per month, with options to upgrade to more extensive plans with higher page allocations. Those who want to send HIPAA-compliant faxes must avail of its Healthcare plans starting at $12.60 per month.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent.
 
John M.

iFax is fully compliant with HIPAA laws

iFax is one of the industry-leading online fax services that offers a reliable and HIPAA-compliant platform ideal for anyone involved in the healthcare business. Upon signing up for a Pro account, you can immediately use the service to send sensitive documents like patient authorization and registration forms. To ensure PHI protection, iFax strictly follows data privacy rules and guidelines. It also keeps sensitive data secure while at rest and during transmission.

SRFax is also a HIPAA compliant fax service that is committed to ensuring the privacy and security of documents. However, its healthcare solutions are considered separate products. You would have to pay for a different plan to gain access to options allowing the transmission of sensitive health information.

“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”
Natsumi M. Business Owner
iFax is fully HIPAA-compliant
iFax is perfect for fax broadcasting

iFax is perfect for tailored fax broadcasts

iFax’s highly reliable broadcast uptime allows anyone to send multiple faxes to a targeted audience. Users can transmit unlimited faxes in over 80 countries and add custom fields for personalization. You can also upload external contacts via CSV to execute batch faxes in high volumes.

As for SRFax, it lets its users broadcast a single fax to a maximum of 50 fax numbers at a time. It’s also worth noting that users cannot send bulk faxes with a cover page. Only a single fax can have a cover page.

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”
Jerry Manager

Port your existing fax number to iFax for free in 3-5 days

iFax’s fax number porting feature makes it easier to switch from another service without getting a new fax number. Also, completing the porting process takes 3 to 5 days at maximum. You do not need to pay an additional fee for setting it up.

For SRFax, porting your old number takes approximately 10-15 business days for a one-time fee of $25.00. SRFax caters to local Internet Fax numbers and Toll-Free Internet fax numbers. These are all accessible in Canada and across all 50 US states.

“I could fax documents uploaded in my Google Drive easily thanks to ifax. The application is user friendly with easy functionality.”

 
Chris F.
iFax offers free and fast number porting
iFax provides detailed delivery reports

Track faxes easily with iFax’s detailed delivery reports.

iFax allows users to get real-time updates of their faxes, ensuring the timely arrival and receipt of critical messages. Once your faxes reach their destination, you can monitor their activity and see whether they’ve made unauthorized sharing or access changes.

Meanwhile, SRFax allows basic monitoring of outgoing and incoming faxes. It lacks detailed charts and graphs, which are crucial for analyzing fax usage and patterns. It does, however, provide email notifications, so you can still stay updated on the status of your faxes.

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

 
Omar C., IT Expert (Non-Profit)

iFax integrates easily with CRMs, ERM and EHR systems.

The iFax EHR integration enables users to access PHI and transmit faxes seamlessly, eliminating bottlenecks like manual faxing and data entry. For more seamless fax management, iFax’s EMR and EHR integration feature allows real-time data access and activity monitoring.

SRFax’s cloud-based platform integrates easily with existing EHR and EMR systems. However, the available options are limited to 10. If you want to customize the API further, you will need to request it from the SRFax development team.

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
 
Shamin R.
Digital Marketing Mentor
iFax integrates with CRMs, EHRs, and ERMs
iFax offers in-depth reports

Get in-depth reports on your fax activities with iFax

The iFax fax report feature allows you to thoroughly monitor how many faxes your organization receives daily, weekly, or monthly. The web dashboard also has options for viewing overall faxing activity, complete with filters for showing specific date ranges, status, and cost.

On the other hand, SRFax allows access to usage reports for a specified user and period. It also provides access to archived faxes through the “Faxes Received” and “Faxes Sent” interfaces. Its system automatically archives faxes older than six months.

“Easy to use and less expensive than maintaining a fax machine and dedicated telephone line.”

 
Omar Steven M., Chief Operating Officer

iFax has the best interface experience for new users

iFax features an intuitive yet abundant and powerful interface. Users can seamlessly transmit, store, and track faxes in its online database. It eliminates confusion, so even if you are new to online faxing, you can quickly figure out how it works.

Similarly, SRFax has a neat interface with easy-to-locate menus and controls. Users can also choose from its five main options. Exploring further will take them to more advanced settings, such as customizing fax cover pages and blocking specific fax numbers.

“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder
Dollar For.org

iFax has beginner-friendly interface

Switch to iFax for affordable and personalized business faxing

Contact our sales specialists to discuss the specific solutions you need for your business.
“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)
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