| Price per page | HIPAA Compliance | Mobile App | eSignature | Vanity Fax Numbers | |
| RingCentral | 1¢ | Yes | Yes | No | Yes |
| WestFax | 3¢ | Yes | Yes | No | No |
WestFax is a flexible RingCentral alternative with four monthly plans: Basic ($8.99 for 500 pages), Fax 1500 ($29.95 for 1500 pages), Fax 3K ($59.95 for 3000 pages), and Enterprise (custom pricing). An additional page beyond the allocated pages incurs a $0.03 fee.
RingCentral has two monthly plans for fax: Fax 3000 and Advanced. The first plan costs $27.99 monthly for 3000 fax pages, while the second option costs $35 monthly for unlimited fax pages. The Advanced Plan also includes a comprehensive business phone wherein you can make calls, send texts, and conduct video meetings.
RingCentral prioritizes security as a fundamental aspect of its business phone system. Its website states that the company employs top-tier data practices throughout every product development phase. It uses industry-standard 256-bit AES encryption and TLS encryption. Administrators can manage users, and you can turn on multifactor authentication. RingCentral also guarantees network redundancy across all locations, ensuring uninterrupted fax functionality.
WestFax doesn’t quibble when it comes to security. It utilizes TLS 1.2 and AES 256 to encrypt data at rest and those in transit. Moreover, it includes security features such as user activity logs, unique user identification, and automatic log-offs.
WestFax offers five ways to send a fax via its software. You can send a fax through its website portal. You can also send a fax by attaching your fax document to an email. Another method is print to fax. The fax service provides a Windows print driver for faxing. The WestFax print driver will appear as another printer on your computer, and you can use it as your printer to send a fax. Also, you can use the WestFax API to integrate faxing capabilities into any software you use. Lastly, you can download WestFax’s Android or iOS apps to fax on mobile.
RingCentral doesn’t offer print-to-fax. Instead, it supports faxing via email, website portal, or API. It also lets you fax documents directly from your PC, Mac, Android, and iOS app.
With RingCentral, you must purchase a subscription first and then request the BAA from their representative or through email.
WestFax, however, includes its HIPAA features and BAA in all its subscriptions. But you can also request a custom BAA via email or phone call.
Neither WestFax nor RingCentral have built-in tools for creating and inserting electronic signatures. Should you need to sign any fax, you can either sign it the traditional way (by hand) or use a third-party digital document signing app like Fill.
WestFax offers local or toll-free numbers. After signing up, you can immediately choose your fax number. You’ll then have to wait at least 10 minutes to complete the activation process.
RingCentral is a flexible WestFax alternative when it comes to fax numbers. Upon signup, you can set up a local, toll-free, or vanity number. Note that vanity numbers cost an additional $30 fee for setup. You can also add multiple numbers to your account. Additionally, the service allows you to configure individual extensions as fax-only, voice-only, or a combination of both. RingCentral also offers international numbers as part of its Phone System plans.
The choice between WestFax and RingCentral depends on your priorities. WestFax offers flexibility for different budgets and faxing preferences. On the other hand, RingCentral stands out for its comprehensive communication features and multiple options for fax numbers.
While WestFax offers multiple faxing methods, including print-to-fax, neither platform provides built-in document signing capabilities. RingCentral’s current plans also do not suit those with lower monthly faxing volumes. Ultimately, the decision hinges on what features you value most.
Why businesses choose iFax over RingCentral and WestFax
Easily attach eSignatures to fax documents within the iFax app.
Send HIPAA-compliant fax pages for as low as ¢1 per page & plans from $8.33.
Fax documents online from email, computer, phone, and existing apps.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
