Knowledge Base

How to edit or remove a team member from my fax account?

How to edit or update a team member’s details

  1. In your fax account, click Team under the MANAGE section to the left of your dashboard.
    Spacer
    Click on Teams

    Spacer

  2. Click on the ‘three dots’ then Edit next to the name of the user you wish to edit.
    Spacer
    Three Dots in Teams

    Spacer

  1. You can now update the team member’s Email Address, First Name, and Last Name by typing in the new information.
    Spacer

    Spacer

  2. To update their Job Title and Permission Group, click the dropdown and select from the available options. Note: If you don’t see the Job Title you want, reach out to support@ifaxapp.com to have it added!
    Spacer

    Spacer

  3. If you need to adjust which fax numbers the user has access to, go to the Number Access dropdown and select the numbers. You can also enable auto-assignment of faxes based on the number by using the Auto-Assign Faxes field.
    Spacer

    Spacer

  4. Update the user’s permissions by checking or unchecking the boxes. For a full explanation of each permission, visit our guide here.
    Spacer

    Spacer

  5. Once you’ve made your updates, click Save and you’re done! 🎉
    Spacer

    Spacer

How to delete a team member’s accounts

  1. In your fax account, click Team under the MANAGE section to the left of your dashboard.
    Spacer
    Click on Teams

    Spacer

  2. Click on the ‘three dots’ then Delete next to the name of the user you wish to delete.
    Spacer
    Three Dots in Teams

    Spacer

  3. A confirmation message will appear. Click DELETE to confirm.
    Spacer

    Spacer

If you have any questions or need further assistance, please feel free to reach out. We’re here to help! Thanks for choosing iFax. ❤️

Was this article helpful?
Dislike 1
Views: 262
Arrow-up